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Terms of Use

SafeSync Pte Ltd

Effective Date: June 13, 2025

1. Acceptance of Terms

These Terms of Use ("Terms") govern your access to and use of the SafeSync Pte Ltd ("SafeSync," "we," "us," or "our") website, services, and related platforms. By accessing our website or engaging our services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use our website or services.

2. About SafeSync

SafeSync Pte Ltd is a Singapore-based cybersecurity company providing professional security consulting, assessment, monitoring, and related cybersecurity services to businesses and organizations.

3. Services Overview

3.1 Professional Services

Our services include but are not limited to:

• Cybersecurity consulting and advisory services
• Security assessments and vulnerability testing
• Incident response and forensic analysis
• Security monitoring and threat detection
• Compliance consulting and audit support
• Risk management and security training

3.2 Website Services

Our website provides:

• Information about our services and capabilities
• Educational resources and security insights
• Contact and consultation request capabilities
• Client portal access (where applicable)

4. User Responsibilities

4.1 Accurate Information

You agree to provide accurate, current, and complete information when:

• Requesting consultations or services
• Creating accounts or profiles
• Communicating with our team
• Participating in assessments or audits

4.2 Authorized Use

You represent that you have the authority to:

• Enter into agreements on behalf of your organization
• Provide access to systems and data for security assessments
• Make decisions regarding security recommendations
• Engage our services for legitimate business purposes

4.3 Cooperation Requirements

When engaging our services, you agree to:

• Provide necessary access and information for service delivery
• Designate appropriate personnel as points of contact
• Respond promptly to security incidents and recommendations
• Maintain confidentiality of sensitive security information

5. Prohibited Uses

5.1 Illegal Activities

You may not use our website or services to:

• Engage in any illegal activities or violations of applicable laws
• Infringe on intellectual property rights of others
• Distribute malware, viruses, or other harmful code
• Attempt unauthorized access to systems or networks
• Engage in activities that could harm our reputation or operations

5.2 Misuse of Information

You agree not to:

• Share confidential security information with unauthorized parties
• Use our security assessments to harm other organizations
• Reverse engineer or attempt to compromise our security tools
• Misrepresent our findings or recommendations

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content on our website and in our services, including but not limited to:

• Text, graphics, logos, and images
• Software, tools, and methodologies
• Reports, assessments, and documentation
• Trademarks and service marks

remains the exclusive property of SafeSync or our licensors.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use our website for legitimate business purposes
• Use our services in accordance with applicable service agreements
• Reference our reports and findings within your organization

6.3 Client Materials

You retain ownership of your data, systems, and materials. We will use such materials only as necessary to provide our services and in accordance with our Privacy Policy and applicable agreements.

7. Service Agreements and Professional Engagements

7.1 Separate Agreements

Professional cybersecurity services are governed by separate service agreements, statements of work, or contracts that will include:

• Specific scope of services and deliverables
• Timeline and project milestones
• Fees, payment terms, and expenses
• Confidentiality and data protection provisions
• Limitation of liability and indemnification terms

7.2 Service Standards

We commit to providing services in accordance with:

• Industry best practices and professional standards
• Applicable laws and regulatory requirements
• Ethical guidelines for cybersecurity professionals
• Our internal quality assurance processes

8. Confidentiality and Security

8.1 Mutual Confidentiality

Both parties agree to maintain the confidentiality of:

• Proprietary business information
• Security vulnerabilities and assessment results
• Technical details and system configurations
• Strategic plans and security initiatives

8.2 Security Measures

We implement appropriate security measures to protect:

• Client data and confidential information
• Assessment results and security findings
• Communication channels and data transfers
• Our own systems and infrastructure

9. Disclaimers and Limitations

9.1 Service Disclaimers

While we strive for excellence, please understand that:

• Cybersecurity involves evolving threats and no guarantee of complete security
• Our assessments are based on information available at the time of testing
• Security recommendations require proper implementation to be effective
• Third-party systems and software may have inherent limitations

9.2 Website Disclaimers

Our website is provided "as is" without warranties of any kind. We do not guarantee:

• Continuous availability or error-free operation
• Complete accuracy of all information
• Compatibility with all devices or browsers
• Freedom from viruses or other harmful components

9.3 Limitation of Liability

To the maximum extent permitted by law, SafeSync's liability is limited to:

• The fees paid for the specific services giving rise to the claim
• Direct damages only, excluding consequential or indirect damages
• Claims brought within one year of the incident giving rise to the claim

10. Indemnification

10.1 Client Indemnification

You agree to indemnify and hold SafeSync harmless from claims arising from:

• Your use of our services in violation of these Terms
• Inaccurate or incomplete information you provide
• Your failure to implement recommended security measures
• Unauthorized disclosure of confidential information

10.2 Our Commitment

We will defend you against claims that our services, when used as intended, infringe valid intellectual property rights, subject to the limitations in our service agreements.

11. Privacy and Data Protection

11.1 Privacy Policy

Our collection, use, and protection of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

11.2 Data Security

We implement industry-standard security measures to protect data, but you acknowledge that no system is completely secure and agree to our risk allocation as specified in service agreements.

12. Termination

12.1 Termination Rights

Either party may terminate:

• Website access immediately for material breach of these Terms
• Service agreements in accordance with their specific termination provisions
• Ongoing relationships with appropriate notice as specified in agreements

12.2 Effect of Termination

Upon termination:

• Access to services and client portals will cease
• Confidentiality obligations will survive
• Outstanding fees become immediately due
• Data return or destruction will occur as specified in agreements

13. Governing Law and Dispute Resolution

13.1 Singapore Law

These Terms are governed by the laws of Singapore, without regard to conflict of law principles.

13.2 Dispute Resolution

Disputes will be resolved through:

• Good faith negotiations as the first step
• Mediation through the Singapore Mediation Centre if negotiation fails
• Arbitration under Singapore International Arbitration Centre rules
• Singapore courts for urgent injunctive relief only

13.3 Jurisdiction

You consent to the exclusive jurisdiction of Singapore courts for any legal proceedings not subject to arbitration.

14. Force Majeure

Neither party will be liable for delays or failures due to circumstances beyond reasonable control, including:

• Natural disasters or extreme weather events
• Government actions or regulatory changes
• Cyberattacks or technology failures
• Pandemics or public health emergencies
• Labor disputes or supply chain disruptions

15. Modifications and Updates

15.1 Terms Updates

We may update these Terms periodically to reflect:

• Changes in our services or business practices
• Legal or regulatory requirements
• Industry best practices and standards
• Technological developments

15.2 Notice of Changes

We will provide notice of material changes through:

• Website posting with effective date
• Email notification to registered users
• Direct communication for significant modifications

15.3 Continued Use

Your continued use of our website or services after changes become effective constitutes acceptance of the updated Terms.

16. Severability and Waiver

16.1 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

16.2 Waiver

Our failure to enforce any right or provision does not constitute a waiver of such right or provision.

17. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and SafeSync regarding your use of our website and services.

18. Contact Information

For questions about these Terms of Use, please contact us:

SafeSync Pte Ltd Email: rohan@safesync.ai

Legal and Compliance Inquiries: Email: rohan@safesync.ai

We are committed to addressing your questions and concerns promptly and professionally.

These Terms of Use reflect our commitment to professional cybersecurity services while protecting both our clients and our organization. For the most current version, please visit our website.

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